Contact Us
A virtual office phone service helps businesses look professional without needing to manage a full-time receptionist staff. It gives companies the tools they need to run smoothly, even if they work from home or have a remote team. While services like mail handling and access to meeting rooms are helpful, many business owners believe the most crucial feature is phone service. A business phone number makes it easy for customers to call you, ask questions, and get support. It also helps your company sound more organized and trustworthy from the very first call, which can make a great first impression.
With a virtual office, you get a dedicated business phone number. When someone calls that number, the call is answered professionally or forwarded to you or your team. This receptionist service means you never miss an important call, even if you are working from home, traveling, or managing a remote team.
Phone services often include custom greeting options, call routing, voicemail, and message taking. Together, these features help your business sound organized and reliable, no matter where you are working from.
Before getting started, it helps to know how virtual office phone numbers work. At Virtual Offices of NYC, the phone number connected to your account is provided and owned by our telecommunications provider. You are welcome to use this licensed number as long as your account remains active and complies with our Service Agreement.
These phone numbers are only meant for current clients. Using these numbers means clients cannot share them with others or transfer them to another phone provider. If your account is closed, the phone number is released and can no longer be used. Understanding this process ahead of time makes it easier to plan and helps avoid surprises later on.
Many types of businesses can improve using a virtual office phone service. Freelancers and small business owners use it to separate work calls from personal calls. Remote teams rely on it to stay connected and sound professional without hiring a full-time receptionist.
Even larger companies use virtual phone services when they enter new cities. A local phone number helps them build trust with customers in that area without opening a physical office.
Hiring an in-house receptionist can be expensive. A virtual phone service offers a lower-cost option while still providing excellent customer service. Also, virtual office staff answer calls promptly and politely, thereby improving customer satisfaction.
Because phone services have lower overhead costs, businesses can allocate more funds to growth, marketing, or new tools rather than office space and staff.
Virtual office phone services are easy to scale as your business grows. When your call volume increases, you can add features like call forwarding, extra voicemail boxes, or new call routing options right away. You do not need to change your phone number or update your business address, which saves time and avoids confusion for customers.
This scaling ability and flexibility work well for businesses that grow quickly or adjust their operations. As your team expands or your hours change, your phone service can change with you. These changes help your business stay organized, reachable, and professional at every stage.
A good phone service is one of the most essential features of a virtual office. It makes it easy for customers to reach your business, helps you sound professional, and builds trust from the first call. Finally, with flexible features and affordable options, virtual office phone services are a wise choice for today’s businesses.
Here are some of the sales tools and answers you may be looking for from a potential partner:
Sign up for a virtual office in New York City with a local business address for correspondence and marketing collateral. Use a dedicated local phone number with a live answering service. Schedule face-to-face meetings and access business equipment when needed.
A virtual office can be used for setting up a business bank account. We suggest checking the requirements at your bank of choice. Many financial institutions may have unique requirements, but you can use a virtual business address to open a business account at many banks.
Virtual Offices of NYC is a commercial mail-receiving agency registered with the United States Postal Service (USPS). To receive mail on our clients’ behalf, a USPS application must be appropriately completed and submitted.
The form can be viewed here.
This form can be conveniently notarized online. We can also assist you with this form in our office.
Virtual Offices of NYC accepts deliveries from companies such as FedEx, UPS, and Amazon for envelopes, packets (business documents), and handheld items. However, we have strict mail processes and cannot accept items weighing over 10 lbs or containing dangerous, live, or perishable goods.
Unfortunately, the Virtual Offices of NYC phone number assigned to your account is owned by our telecommunications service provider. You have the right to use this number under our Service Agreement, but only while your account remains valid and active. It is important to note that these numbers are exclusively available to clients and cannot be shared or transferred.
A virtual mailbox gives your business a real address, not just a P.O. Box or home location, and it can be used for tax and legal needs. Mail and packages are sent to a professional site, and can be scanned or forwarded to you. This makes it easy to check important mail online, stay organized, and keep your business looking professional from anywhere.
A free virtual office address can seem like a good deal at first, but many growing businesses decide to pay for better service. A paid virtual office plan offers more support, dependability, and useful features. Instead of being limited by a free option, choosing an affordable plan gives your business space to grow and helps build a stronger future.
Yes, in most cases, you can use a virtual office address to start your LLC. States require a real street address, and a virtual office provides one that can receive official mail. This service also helps protect your home privacy, looks more professional, and costs less than renting an office.
A virtual address helps you skip expensive leases and high monthly costs. There’s no need to worry about utilities, cleaning, or upkeep. These services make it simple to explore new markets and grow at a pace that feels right. With month-to-month plans from Virtual Offices of New York City, you can adjust your services as your business changes and keep control of your budget.
All types of businesses can benefit from a virtual office, including small business owners working from home who want to appear professional when meeting clients, traveling business professionals who need office amenities on the go, start-up companies with limited funds, and businesses looking to expand into new territories and test the waters before committing large amounts of capital.
After purchasing your service package online, you will receive an email with a New Account Setup Packet. This packet includes the service agreement, required information forms, and USPS Form 1583. If Form 1583 is not completed in the office, it must be notarized. All other documents can be submitted online. Once approved, your account will be set up within 24 to 48 business hours.
To help us set up your services, please provide the following:
1. A copy of the credit cardholder’s verifiable identification (driver’s license, passport, current lease, etc.).
2. The setup fee and first month’s service fee.
3. A fully completed New Account Packet, including the Service Agreement.
4. A fully completed and notarized USPS Form 1583.
Virtual Offices of NYC keeps you informed of the process and sends email communications alerting you of the account’s status and the office’s service details.
Additional charges are based on usage of services, including mail forwarding, staff handling of mail, call overages, international long-distance charges, and use of facilities. No additional charges apply if none of these situations occur. If you’re ever unsure if a service incurs an extra charge, please ask our friendly office staff.
Yes! You can pick up your mail during our regular weekday office hours: Monday-Friday from 9 am to 5 pm. To make your visit quicker and more convenient, we suggest calling or emailing us first to check if any mail is waiting for you. This helps save time and ensures your trip to the office is smooth and efficient.
A mobile office lets you work from many places instead of one fixed office, making it great for people who are always on the go. If you want your business to look more polished and professional while using a mobile office, you can get a virtual office without paying rent like you would for a traditional office. Many small and home-based businesses like virtual offices because they are affordable, convenient, and help build trust.
A P.O. box is a small, locked box at a post office where you pick up mail sent by the U.S. Postal Service. A virtual mailbox works differently. It gives you a real street address where mail from many delivery companies can arrive. Trained staff handle your mail by scanning it, forwarding it to you, or safely shredding it when asked.
Our New York City office is located at a prestigious address directly across from the Empire State Building. This is an excellent midtown address at our most reasonable price, designed exclusively as a mail-handling facility with a reception area but no meeting or office space. Our Las Vegas location offers private offices and conference rooms ideal for one-on-one interviews or larger meetings. These spaces are available by reservation and are subject to availability.
A virtual office can help grow your business by making it look more professional while keeping costs low. A real New York City address builds trust with customers and lets you enter new markets without renting space. Flexible plans, mail handling, and phone services help you stay organized, responsive, and ready to scale as your business grows.
If you have any further questions, please email us at info@bssivirtual.com, call us at 212-213-3810 or 888-909-2774, or use our Contact Us form.
