FIFTH AVE NYC
347 Fifth Ave. NY, NY 10016
ACROSS FROM THE EMPIRE STATE BUILDING
BUSINESS ADDRESS: $29/Month
The 347-5th Avenue facility is centrally located directly across the street from the Empire State Building. As a result, your company address will be on 5th Avenue between 33rd and 34th Streets in the heart of Manhattan.
GRAND CENTRAL NYC
420 Lexington Ave. NY, NY 10170
ABOVE GRAND CENTRAL TERMINAL
BUSINESS ADDRESS: $79/Month
The Grand Central Terminal location is one of Manhattan’s most desirable. Your company address will be in the Graybar Building and you will enjoy a corporate environment and prestigious business address.
VIRTUAL OFFICES NYC
1 MONTH FREE
Pay for 5 months and get 1 FREE!
Applies to: STARTER, PRO or PRO PLUS
Applicable at Fifth Ave Location
$100 Setup Fee
2 MONTH FREE
Pay for 10 months and get 2 FREE!
Applies to: STARTER, PRO or PRO PLUS
Applicable at Fifth Ave Location
$100 Setup Fee
VIRTUAL SERVICES
IDENTITY
$50 Setup Fee
Business Address 
You get a physical
location in NYC to use for
contact information and
letters, packages, etc..
Courier Receipt
Our staff receives Federal Express,
UPS, Amazon, etc. We notify you
when we receive a package
for you.
Mail Pickup
There's no charge to drop by
office and pick up your mail.
Call first to be sure your mail
is ready.
Mail Forwarding*
You will have
mail sent to your where
you are any in the world.
*There is a charge for
mail forwarding.
CMRA
We are a registered USPS
commercial mail receiving
agency (CMRA). We can receive
mail for your company once you
complete a USPS Form 1583 for
us to receive your mail.
$29/month
$39/month
STARTER
$100 Setup Fee
INCLUDES
Includes all IDENTITY services.
Local Telephone Number
You can signup for a Local
Business Number while
employing our services.
A local NYC phone number
is important for prestige
and growth.
Call Auto-Answer
This Auto-Attendant answers
calls with a custom greeting
that's in your company name.
You receive up to 6 dialing
options to external number(s).
Custom Greeting
A Virtual Office of NYC
representative sets up your
message with one of our
professional greetings or we
can set it up with the clients’
custom message.
Voicemail to Email
Your voicemail messages are
emailed to you via emails
with .wave files attached.
Call Time Scheduler
Your calls can be routed
one-way during business
hours (9-5) and a another-way
after-hours. The Call Time
Scheduler options include;
having calls answered by a
receptionist from 9am to
5pm then calls can be sent
to a cell phone from 5pm to 9am.
$59/month
PRO
$100 Setup Fee
INCLUDES
Includes all IDENTITY &
STARTER services.
Standard Live Answering
You receive 100 calls
personally answered in your
company's' name. Live
messages are taken by a
receptionist and texted or
emailed to you.
Live Message to Text
Your messages' are taken
by a live by receptionist and
you are sent the messages
using text of phone.
$79/month
$39/month
PRO PLUS
$100 Setup Fee
INCLUDES
Includes all
IDENTITY,
STARTER & PRO
services.
Premium Live Answering
You receive 100 calls
answered in your company's'
name. Importantly, then
screened, announced and
forwarded per your
instruction.
Find Me / Follow Me
The live receptionist receives
a call, there are live efforts to
reach you to forward the call,
minimizing missing that
important call.
Music on Hold
All your callers hear
classical music when
on hold or while
waiting to connect.
$109/month
IDENTITY
$50 Setup Fee
Business Address
You get a physical
location in NYC to use for
contact information and
letters, packages, etc..
Courier Receipt
Our staff receives Federal Express,
UPS, Amazon, etc. We notify you
when we receive a package
for you.
Mail Pickup
There's no charge to drop by
office and pick up your mail.
Call first to be sure your mail
is ready.
Mail Forwarding*
You will have
mail sent to your where
you are any in the world.
*There is a charge for
mail forwarding.
CMRA
We are a registered USPS
commercial mail receiving
agency (CMRA). We can receive
mail for your company once you
complete a USPS Form 1583 for
us to receive your mail.
$39/month
$79/month
STARTER
$100 Setup Fee
INCLUDES
Includes all IDENTITY services.
Local Telephone Number
You can signup for a Local
Business Number while
employing our services.
A local NYC phone number
is important for prestige
and growth.
Call Auto-Answer
This Auto-Attendant answers
calls with a custom greeting
that's in your company name.
You receive up to 6 dialing
options to external number(s).
Custom Greeting
A Virtual Office of NYC
representative sets up your
message with one of our
professional greetings or we
can set it up with the clients’
custom message.
Voicemail to Email
Your voicemail messages are
emailed to you via emails
with .wave files attached.
Call Time Scheduler
Your calls can be routed
one-way during business
hours (9-5) and a another-way
after-hours. The Call Time
Scheduler options include;
having calls answered by a
receptionist from 9am to
5pm then calls can be sent
to a cell phone from 5pm to 9am.
$99/month
PRO
$100 Setup Fee
INCLUDES
Includes all IDENTITY &
STARTER services.
Standard Live Answering
You receive 100 calls
personally answered in your
company's' name. Live
messages are taken by a
receptionist and texted or
emailed to you.
Live Message to Text
Your messages' are taken
by a live by receptionist and
you are sent the messages
using text of phone.
$39/month
$129/month
PRO PLUS
$100 Setup Fee
INCLUDES
Includes all
IDENTITY,
STARTER & PRO
services.
Premium Live Answering
You receive 100 calls
answered in your company's'
name. Importantly, then
screened, announced and
forwarded per your
instruction.
Find Me / Follow Me
The live receptionist receives
a call, there are live efforts
to reach you to forward the
call, minimizing missing
that important call.
Music on Hold
All your callers hear classical
music when on hold or while
waiting to connect.
$159/month
VIRTUAL OFFICES NYC
PACKAGE DESCRIPTIONS
IDENTITY HIGHLIGHT
This package is ideal for your startup or expanding businesses because you can reflect a professional image with low overhead. In addition, you can rev up your business without signing a long-term commitment.
How It Works
Firstly, Virtual Offices NYC is registered with the USPS as a Commercial Mailing Registered Agency. We meet all USPS requirements to handle your mail. Secondly, you must complete a Form 1583 for the United States Postal Service. Lastly, you will receive a professional business address for your marketing collateral, mailings, courier items and legal paperwork.
The Identity package is mail service only, so, additional charges exist for mail forwarding. However, mail pick up is available for free during office hours. You may upgrade your package at any time as your business needs change. There agreement is for 3-months and when it end your agreement will convert to a month-to-month status.
Virtual Offices New York City
STARTER HIGHLIGHT
When it’s time to give your business a voice the Starter package provides a business address and phone answering services. You will have a great corporate address and an easy way to professionally answer all calls coming into your company.
How It Works
Firstly, Virtual Offices NYC is registered with the USPS as a Commercial Mailing Registered Agency. We meet all USPS requirements to handle your mail. Secondly, you must complete a Form 1583 for the United States Postal Service. Lastly, you will receive a professional business address for your marketing collateral, mailings, courier items and legal paperwork.
Importantly, this package is mail service only and additional charges exist for mail forwarding. However, mail pick up is available for free during office hours. You may upgrade your package at any time as your business needs change. There is no long-term contract. To clarify, the initial term is 3 calendar months and when it ends your agreement will convert to a month-to-month status.
Call Auto-Answering
We provide you a local telephone number and the Call Auto-Answering service. The Auto-Answering service is for work hours, after work hours, holidays and weekends. The auto-attendant answers your calls in your company’s name and provides up to 6 dialing options. Further, a caller can seamlessly be forwarded to an external client number(s)* or get sent to your voicemail box. Your voicemail box is setup to send you your voice messages to you using email. Lastly, you will receive an unlimited amount of voice box messages via .wav files attached to your emails.
Notable
All your calls are answered Monday to Friday from 9 am to 5 pm in the eastern time zone. In addition, our receptionist staff is versed in your company description and US-based.
*All domestic calls to the 48 continental United States of America are included. International calling rates apply on a country-by-country basis for all long distance minutes.
Virtual Offices New York City
PRO HIGHLIGHT
This package is ideal for companies wanting a business address an minimal but effective live answering service. Have your calls answered in your company name and messages from the callers sent to you. In addition, you can rev up your business without signing a long-term commitment.
How It Works
Firstly, Virtual Offices NYC is registered with the USPS as a Commercial Mailing Registered Agency. We meet all USPS requirements to handle your mail. Secondly, you must complete a Form 1583 for the United States Postal Service. Lastly, you will receive a professional business address for your marketing collateral, mailings, courier items and legal paperwork.
Importantly, this package is mail service only and additional charges exist for mail forwarding. However, mail pick up is available for free during office hours. You may upgrade your package at any time as your business needs change. There is no long-term contract. To clarify, the initial term is 3 calendar months and when it ends your agreement will convert to a month-to-month status.
Questions? Call 212-213-3810
Call Auto-Answering
We provide you a local telephone number and the Call Auto-Answering service. The Auto-Answering service is for after work hours, holidays and weekends. The auto-attendant answers your calls in your company’s name and provides up to 6 dialing options. Further, a caller can seamlessly be forwarded to an external client number(s)* or get sent to your voicemail box. Your voicemail box is setup to send you your voice messages to you using email. Lastly, you will receive an unlimited amount of voice box messages via .wav files attached to your emails.
Live Receptionist - Message Taking Service
We provide a live message-taking receptionist service that forwards all messages to you through text or email. Our receptionist will answer your calls in you company name. Then, they will identify who is calling and what the caller is about. The caller will be informed that their message is being sent to you and they should be hearing from you soon. Our receptionist will type the message and send it to you which you have a choice of text message or email. Lastly, you will decide when to get back to that caller at your convenience.
Notable
Our services are not outsourced, as a result, our staff is trained and monitored by Virtual Offices of NYC staff.
Our live answering packages the Pro and Pro Plus come with the amount of calls you choose during purchase. The smallest block of 100 calls comes with the Pro Standard (Live-Message-Taking) and Pro Plus Premium (Find-Me Follow-Me) Packages. However, you can add calls to you package by purchasing our Standard and Premium call blocks which are a part of our add-on suite of services. For package and billing purposes all live answering is calculated using the number/volume of calls moreover we do not count minutes. Very important, if you wish to upgrade to a new package or add a call block midmonth due to your company needs we are flexible enough to do that for you.
Questions? Call 212-213-3810
For example, you have 100 calls as part of your live answering package then you get 100 calls midmonth, consequently, you will be paying $1 a call thereafter unless you add a 100-call block. As a result, we will allow you to add-on the 100-call block, therefore, you will be receiving the discounted rate rather than paying a dollar a call till the end of the month.
All your calls are answered Monday to Friday from 9 am to 5 pm in the eastern time zone. In addition, our receptionist staff is versed in your company description and US-based.
*All domestic calls to the 48 continental United States of America are included. International calling rates apply on a country-by-country basis for all long distance minutes.
Virtual Offices New York City
PRO PLUS HIGHLIGHT
When it’s time for your company to project a larger professional image subscribe to the Pro Plus package. Receive a business address and our receptionist will work with you daily to handle your calls. Premium Live Answering so your callers will be screened and announced.
How It Works
Firstly, Virtual Offices NYC is registered with the USPS as a Commercial Mailing Registered Agency. We meet all USPS requirements to handle your mail. Secondly, you must complete a Form 1583 for the United States Postal Service. Lastly, you will receive a professional business address for your marketing collateral, mailings, courier items and legal paperwork.
Importantly, this package is mail service only and additional charges exist for mail forwarding. However, mail pick up is available for free during office hours. You may upgrade your package at any time as your business needs change. There is no long-term contract. To clarify, the initial term is 3 calendar months and when it ends your agreement will convert to a month-to-month status.
Questions? Call 212-213-3810
Call Auto-Answering
We provide you a local telephone number and the Call Auto-Answering service. The Auto-Answering service is for after work hours, holidays, and weekends. The auto-attendant answers your calls in your company’s name and provides up to 6 dialing options. Further, a caller can seamlessly be forwarded to an external client number(s)* or get sent to your voicemail box. Your voicemail box is setup to send you your voice messages to you using email. Lastly, you will receive an unlimited amount of voice box messages via .wav files attached to your emails.
Live Receptionist - Message Taking Service
We provide a live message-taking receptionist service that forwards all messages to you through text or email. Our receptionist will answer your calls in you company name. Then, they will identify who is calling and what the caller is about. The caller will be informed that their message is being sent to you and they should be hearing from you soon. Our receptionist will type the message and send it to you which you have a choice of text message or email. Lastly, you will decide when to get back to that caller at your convenience.
Questions? Call 212-213-3810
Live Receptionist Find-Me Follow-Me Service
The Pro Plus, on any given day, provides you two options for your live receptionist service. Your personal schedule may change from time to time. As a result, Virtual Offices of NY offers you a choice of live answering that best fits your needs on a day-to-day basis.
Firstly, option 1 is our live message-taking receptionist service (defined above) that forwards all messages to you through text or email.
Secondly, option 2 our live screening receptionist service that answers your calls in your company name and identifies who is calling and why, then, the caller is placed on hold and announced to you. At this point, you have a choice of taking the call; sending it to someone else in your company; or forwarding to voicemail.
Lastly, once you make a decision on how to handle the call our receptionist will deliver your request.
Notable
Our services are not outsourced, as a result, our staff is trained and monitored by Virtual Offices of NYC staff.
Our live answering packages the Pro and Pro Plus come with the amount of calls you choose during purchase. The smallest block of 100 calls comes with the Pro Standard (Live-Message-Taking) and Pro Plus Premium (Find-Me Follow-Me) Packages. However, you can add calls to you package by purchasing our Standard and Premium call blocks which are a part of our add-on suite of services. For package and billing purposes all live answering is calculated using the number/volume of calls moreover we do not count minutes. Very important, if you wish to upgrade to a new package or add a call block midmonth due to your company needs we are flexible enough to do that for you.
For example, you have 100 calls as part of your live answering package then you get 100 calls midmonth, consequently, you will be paying $1 a call thereafter unless you add a 100-call block. As a result, we will allow you to add-on the 100-call block, therefore, you will be receiving the discounted rate rather than paying a dollar a call till the end of the month.
Questions? Call 212-213-3810
All your calls are answered Monday to Friday from 9 am to 5 pm in the eastern time zone. In addition, our receptionist staff is versed in your company description and US-based.
*All domestic calls to the 48 continental United States of America are included. International calling rates apply on a country-by-country basis for all long-distance minutes.
Virtual Offices NYC
VIRTUAL OFFICE SERVICES
SHORT DESCRIPTIONS
BUSINESS ADDRESS
You get a physical location in NYC to use for contact information and letters, packages, etc..
COURIER PACKAGE RECEIPT
Our staff receives Federal Express, UPS, etc. Lastly, we notify you when we receive a package for you.
MAIL PICKUP
Come in and collect your mail in person at no charge. Have your mail prepared for pick up by calling ahead to schedule an appointment.
*MAIL FORWARDING
Have mail sent to your where you are anywhere in the world. We collect, store and forward mail as a service; assuring, mail handling integrity is a priority. *Mail forwarding postage fees and handling charges apply.
CMRA
Virtual Offices of NYC is a commercial mail receiving agency (CMRA). Registered with the USPS; as a result, we can receive mail for your company. Importantly, you must complete a USPS Form 1583 for us to receive your mail.
LOCAL PHONE NUMBER
Signup for a Local Business Number while employing our services. Importantly, a local NYC phone number is important for prestige and growth.
CALL AUTO-ANSWER
This is an Auto-Attendant to answer calls with a custom greeting that's in your company name .Further, there are 6 dialing options to external number(s), as a result, the caller will be forwarded to the correct person.
CUSTOM GREETING
A Virtual Office of NYC representative sets up the message with one of our professional greetings or we can set it up with the clients’ custom message. Further, your greeting is what is heard when the line is answered whether it's out Auto or Live Answering service.
VOICEMAIL TO EMAIL
Your voicemail messages are emailed to you via emails with .wav files. For instance, if you have email setup on your cell phone then this auto-delivery service gets messages literally to the fingertips!
CALL TIME SCHEDULER
Your calls are routed one-way during business hours (9-5) and a another-way during after-hours. The Call Time Scheduler options include; having calls answered by a receptionist from 9am to 5pm then calls can be sent to a cell phone from 5pm to 9am.
STANDARD LIVE ANSWERING
You receive 100 calls personally answered in your company's' name. Live messages are taken by a receptionist and texted or emailed to a you.
PREMIUM LIVE ANSWERING
You receive 100 calls answered in your company's' name. Then calls are screened , announced and forwarded per your instruction.
LIVE MESSAGE TO CELL
Your phone messages' are taken by a live by receptionist and you are sent the messages using text of phone.
FIND-ME FOLLOW-ME
This is a great way to choose who you will spend time speaking to and who you will forward elsewhere. The live receptionist receives a call, there are live efforts to reach you to forward the call, minimizing missing that important call.
MUSIC ON HOLD
All your callers hear music when on hold or while waiting to connect. Leaving a caller on hold may be a necessity, however, having them listen to classical music while on hold shows you care.
VIRTUAL OFFICES NEW YORK CITY
WHAT DO OUR STAFF MEMBERS HEAR ABOUT US?
Introduction
As a company we enjoy giving as much information about who we are, what we do, and how we do it to anyone who is considering working with us. We are an BBB Accredited Business with an A+ Rating, however, we still wanted to learn more about how our customers feel about us.
Internal Exercise
Management decided to do a exercise that would create teamwork and gather information. We decided to do an inhouse survey. It was an attempt to gather information and understand how our clients feel about us.
So we sent an email to numerous staff members asking them questions about what they've heard when communicating with our clients. We were very happy to hear the feedback and thought it would be great to bring those comments to you.
How it Works
Once we received our staff members answers and decided to put them online we had to consider our marketing methodology. Therefore, we had to prepare the comments to be put on our website, consequently, we had to make some grammatical tweaks. Further, the tweaks were mostly for the benefit of the Google algorithm because they want information presented a certain way. In the end, the answers have been tweaked but none of the sentiment was changed.
In Conclusion
To sum up, as a company we are proud of the success we are having and grateful for the opportunity to service our clients. In addition, we are thankful to the staff members and clients who participated in this exercise. Our organization understands mistakes will happen but the great companies identify them quickly and correct them asap.
Why do you think clients are happy?
I've heard they are happy with Virtual Offices of NYC because we provide an excellent service. Further, we have a process for everything which makes them feel confident with our company. Importantly, they are thankful because we help with whatever their business needs are, as a result, we are part of growing their business.
What good things do our clients say about us?
Firstly, clients say we are extremely organized. Secondly, we are very thorough with service processes. Thirdly, they like that we are reliable with their mail. In addition, we are great at notifying them when couriers deliver a package for their business.
Why should a potential client sign up?
A potential client should sign up with Virtual Offices of NYC because the staff provides a reliable service for their business. Further, they have an easy sign up process, as a result, you can have your business address within 24 hours. Lastly, they should also sign up with Virtual Offices of NYC, because everyone who works there will ensure that they have the best experience possible. They make sure each individual is treated with respect and care for their business.
How is our customer care and problem solving?
Most of all, Virtual Offices of NYC has logs of everything that happens during the course of doing business with them. In addition, this information can be utilized for review of any situation which helps to clear up any and all confusion. Lastly, having the proper notes to each account assures that their business and mail handling is being delivered properly.
Why are our customers are happy?
Our clients are happy with having the ability to speak with someone who picks up the phone when they call. In addition, they are able to have substantial dialogue, as a result, there is an understanding and clarification to their needs. Further, our company handles all questions and concerns; and show the ability to provide solutions. For instance, it is apparent from the emails our clients send me that our clients are pleased with the competence and ability of the staff. Notable, our clients appreciate the knowledge base our staff exhibits when asked for support.
What good things do our clients say about us?
Clients are impressed with the cost in comparison to the level of service we provide. In the same vein, our staff provides excellent virtual office services that far exceed the cost to their budget. Secondly, Virtual Offices of NYC recognizes that the Virtual Office suite of services has gained much more popularity through the recent challenging crisis throughout the world. Though there is still a gap in common knowledge of virtual offices the world has recognized the virtual office as a great way to do business.
Why should a potential client sign up?
Our prospects that work with our staff are impressed by the expertise and knowledge of the team; and the ability to walk them through finding their virtual office needs and the perfect solution for their business.
Furthermore, once signed up, first and foremost clients instantly acquire an administrative staff and shared service team for their company. In addition, they have no hiring, no managing and no training that they need to do. For instance, supporting their business begins immediately upon their receipt of their business address, as a result, they are free to begin marketing their business with their new address and phone number.
It is tremendously encouraging for a client to know you have a business address that protects you from using your home address or personal phone number right from the start of your business. As a result, immediately their focus can be put into building websites, marketing and attaining clients. Moreover, building the business becomes the focus while screening the calls, mail handling and front office assistance is handled by our staff of professionals.
How is our customer care and problem solving?
I highly encourage anyone to experience the outstanding processes and superior teamwork in Virtual Offices of NYC service. Most importantly, if it is handled by us we will always have answers to support questions like why, when, where; consequently, we provide supportive detail acquired from our superb documentation that is uniquely customized and securely stored.