The frequently asked questions section was developed over time. Our company has been providing virtual office and phone answering services since 2007. Our staff has gained extensive knowledge of our virtual solution through signing up for and managing thousands of businesses.
Sign up for a virtual office in New York City with a local business address for correspondence and marketing collateral. Use a dedicated local phone number with a live answering service. Schedule face-to-face meetings and access business equipment when needed.
FREQUENTLY ASKED QUESTIONS VIRTUAL OFFICE
A virtual office can be used for setting up a business bank account. We suggest checking the requirements at your bank of choice. Many financial institutions may have unique requirements, but you can use a virtual business address to open a business account at many banks.
FREQUENTLY ASKED QUESTIONS VIRTUAL OFFICE
Virtual Offices of NYC is a commercial mail-receiving agency registered with the United States Postal Service (USPS). To receive mail on our clients’ behalf, a USPS application must be appropriately completed and submitted.
The form can be viewed here.
This form can be conveniently notarized online. We can also assist you with this form in our office.
FREQUENTLY ASKED QUESTIONS VIRTUAL OFFICE
Virtual Offices of NYC accepts deliveries from companies such as FedEx, UPS, and Amazon for envelopes, packets (business documents), and handheld items. However, we have strict mail processes and cannot accept items weighing over 10 lbs or containing dangerous, live, or perishable goods.
FREQUENTLY ASKED QUESTIONS VIRTUAL OFFICE
Unfortunately, the Virtual Offices of NYC phone number assigned to your account is owned by our telecommunications service provider. You have the right to use this number under our Service Agreement, but only while your account remains valid and active. It is important to note that these numbers are exclusively available to clients and cannot be shared or transferred.
A virtual mailbox gives your business a real address, not just a P.O. Box or home location, and it can be used for tax and legal needs. Mail and packages are sent to a professional site, and can be scanned or forwarded to you. This makes it easy to check important mail online, stay organized, and keep your business looking professional from anywhere.
A free virtual office address can seem like a good deal at first, but many growing businesses decide to pay for better service. A paid virtual office plan offers more support, dependability, and useful features. Instead of being limited by a free option, choosing an affordable plan gives your business space to grow and helps build a stronger future.
Yes, in most cases, you can use a virtual office address to start your LLC. States require a real street address, and a virtual office provides one that can receive official mail. This service also helps protect your home privacy, looks more professional, and costs less than renting an office.
A virtual address helps you skip expensive leases and high monthly costs. There’s no need to worry about utilities, cleaning, or upkeep. These services make it simple to explore new markets and grow at a pace that feels right. With month-to-month plans from Virtual Offices of New York City, you can adjust your services as your business changes and keep control of your budget.
All types of businesses can benefit from a virtual office, including small business owners working from home who want to appear professional when meeting clients, traveling business professionals who need office amenities on the go, start-up companies with limited funds, and businesses looking to expand into new territories and test the waters before committing large amounts of capital.
FREQUENTLY ASKED QUESTIONS VIRTUAL OFFICE
After purchasing your service package online, you will receive an email with a New Account Setup Packet. This packet includes the service agreement, required information forms, and USPS Form 1583. If Form 1583 is not completed in the office, it must be notarized. All other documents can be submitted online. Once approved, your account will be set up within 24 to 48 business hours.
FREQUENTLY ASKED QUESTIONS VIRTUAL OFFICE
To help us set up your services, please provide the following:
1. A copy of the credit cardholder’s verifiable identification (driver’s license, passport, current lease, etc.).
2. The setup fee and first month’s service fee.
3. A fully completed New Account Packet, including the Service Agreement.
4. A fully completed and notarized USPS Form 1583.
Virtual Offices of NYC keeps you informed of the process and sends email communications alerting you of the account’s status and the office’s service details.
FREQUENTLY ASKED QUESTIONS VIRTUAL OFFICE
Additional charges are based on usage of services, including mail forwarding, staff handling of mail, call overages, international long-distance charges, and use of facilities. No additional charges apply if none of these situations occur. If you’re ever unsure if a service incurs an extra charge, please ask our friendly office staff.
FREQUENTLY ASKED QUESTIONS VIRTUAL OFFICE
Yes! You can pick up your mail during our regular weekday office hours: Monday-Friday from 9 am to 5 pm. To make your visit quicker and more convenient, we suggest calling or emailing us first to check if any mail is waiting for you. This helps save time and ensures your trip to the office is smooth and efficient.
FREQUENTLY ASKED QUESTIONS VIRTUAL OFFICE
A mobile office lets you work from many places instead of one fixed office, making it great for people who are always on the go. If you want your business to look more polished and professional while using a mobile office, you can get a virtual office without paying rent like you would for a traditional office. Many small and home-based businesses like virtual offices because they are affordable, convenient, and help build trust.
FREQUENTLY ASKED QUESTIONS VIRTUAL OFFICE
A P.O. box is a small, locked box at a post office where you pick up mail sent by the U.S. Postal Service. A virtual mailbox works differently. It gives you a real street address where mail from many delivery companies can arrive. Trained staff handle your mail by scanning it, forwarding it to you, or safely shredding it when asked.
FREQUENTLY ASKED QUESTIONS VIRTUAL OFFICE
Our New York City office is located at a prestigious address directly across from the Empire State Building. This is an excellent midtown address at our most reasonable price, designed exclusively as a mail-handling facility with a reception area but no meeting or office space. Our Las Vegas location offers private offices and conference rooms ideal for one-on-one interviews or larger meetings. These spaces are available by reservation and are subject to availability.
FREQUENTLY ASKED QUESTIONS VIRTUAL OFFICE
A virtual office can help grow your business by making it look more professional while keeping costs low. A real New York City address builds trust with customers and lets you enter new markets without renting space. Flexible plans, mail handling, and phone services help you stay organized, responsive, and ready to scale as your business grows.
If you have any further questions, please email us at info@bssivirtual.com, call us at 212-213-3810 or 888-909-2774, or use our Contact Us form.
CHOOSE A TAB
The internet has many sources for research. First, consider the company’s longevity in business. Secondly, review the customer testimonials. Thirdly, consult the Better Business Bureau report and ratings. Lastly, does the pricing and package fit your budget and business?
The Virtual Offices of NYC staff personally answer the clientele’s calls, creating an excellent customer experience. Our company provides different service levels of Live Answer Call Handling:
1.) Only email communication of calls answered (Standard); and
2.) Calls screened and forwarded per your instruction, allowing you to decide whether to accept the call (Premium).
Notable:
All Calls are answered during the Virtual Office of NYC’s business hours, generally Monday through Friday, 9:00 am – 5:00 pm local time (except holidays; refer to the Closure List). Overage and long-distance calls are charged to clients and billed on monthly invoices. Calls can be forwarded to up to 2 designated telephone numbers.
First, each Client is assigned a specific phone number. Secondly, the Virtual Offices of NYC Staff program our systems to identify each Client. Finally, when the Client’s Party calls the system, our operators will see the information provided by the Client. Client informs the caller that he has reached the Client.
When a client’s call comes in, the Client’s attendant will greet callers with a personalized greeting. Then:
1. Calls can be sent to the voicemail system, which will convert the left message into a .wav file and email.
2. The personalized greeting can offer dial-by-name/extension, and route to up to 6 different client external numbers.
3. After-hours custom answering services can be offered (additional fees apply).
Contact us for more details at 212-213-3810.
It’s an email receipt for faxes. It’s a local number for facsimiles. Some agencies and companies communicate via facsimile. Get a dedicated fax number to receive emailed PDF files of faxes for those special situations.
The Virtual Offices of NYC system will directly route (24/7) the Client’s business number to a specified number off-system. Consequently, the clients specified their mobile phone. Number: This is a one-way outbound call route.
A call is answered by an automated system, which is followed by a human-recorded greeting, and then handled by programmed software. Callers shall have the company’s Client’s “If you know the extension of the party you wish to reach, you may dial it now.” All dialing options may be directed to either the voicemail box included in the package or external client number(s). For additional voicemail boxes, additional monthly charges apply. International long-distance charges apply.
When a client’s caller leaves a message, the Client’s Offices of NYC phone system emails a .wav file containing the caller’s message. The message caller’s voice was heard from the voicemail box. As a result, there’s no need to call in, since the email will contain the message from the caller. Consequently, a valid email address and account, as well as appropriate audio software and speaker(s), are required.
Text messages are such an effortless way of communicating. If requested, a Virtual Offices of NYC receptionist can take the caller’s message and send it. Only applicable to live answering service packages.
Live answering overages are charged at $ 1 per call. While there is no rollover for unused calls, you can purchase a block of additional calls to take advantage of discounted rates before the end of the month and avoid overage charges.
Virtual Offices of NYC offers packages with telecom services, including the Starter, PRO, and PRO PLUS. All three packages include one voicemail box and up to 6 dialing extensions via the auto-attendant. If each dialing option requires its own voicemail box, you can purchase additional ones for the account for an additional monthly charge.
The requirements to set up services are:
1. Copy of the credit card holder’s verifiable identification. Driver’s License; Passport)
2. Driversp’ up and the first month’s service fe, arecharged when the first month’ss information is received.
3. Fully-completed New Account Packet, includes the Service Agreement and Info Forms
Virtual Offices of NYC keeps you informed of the process and sends email communications alerting you of the account’s status and local office service details.
So sorry, but no. A Virtual Offices of NYC phone number is assigned to your account, but it is the property of our telecommunications service provider. You are granted the right to use that number under our Service Agreement. As a result, these numbers are available to the Client on a valid client account.
All clients participate in automatic monthly credit card payments. Notably, the Client’s service for the month is billed on the 1st of the month; additionally, the variable charges for the past month are included in the invoice. Only major credit cards are accepted for payment of services. Finally, please note that cash and checks are not accepted.
Our regular hours are Monday – Friday, 9 am – 5 pm Virtual Offices of NYC follows the United States Postal Service holiday schedule for closed dates. In addition, Virtual Offices of NYC has modified hours on certain days before and after certain holidays. Email reminders are sent.
A Virtual Offices of NYC business address serves as a physical location for contact information, letters, and packages sent or delivered by the United States Postal Service.
Virtual Offices of NYC has a staffed location to receive your Federal Express, UPS, envelopes, and packages; in addition, there are size and weight restrictions.
Free mail pickup is offered to clients during office hours.
Mail forwarding occurs when Virtual Offices of NYC sends out mail and/or packages according to the forwarding specifications provided by he client. Additional charges apply.
There are local area licensing requirements for businesses. Therefore, refer to the local licensing authority in New York City or your specific business type requirements.
Virtual Offices of NYC assigns each client a Local Number; consequently, the number is unique to that client while employed with Virtual Offices of NYC.
Refer to your monthly billing email to change the credit card on file. It’s done online through the Can’t pCan’t links. Can’t the email? Accounting@virtualofficesnyc.com email for a resend.
All changes to the account must be in writing. Please send an email to support@virtualofficesnyc.com. Consequently, some changes may require a new service agreement. Especially relevant, the Virtual Office of NYC is not responsible for any services to be performed for any individual or entity other than those named in the Agreement.
Each Agreement between Virtual Office NYC and client is strictly bilateral; consequently, the Agreement is between 2 companies, not individuals with multiple companies Most noteworthy, the Agreement cannot be assigned to another company If a company has a DBA, the Fictitious Name can share the account as an additional company at a discount for servicing Virtual Office NYC is not responsible for any services to be performed for any other individual or entity except as named in the AgresitAgresite’ss our site’s site’sy policy? How does Virtual Office NYC handle my personal information?
The following outlines the information collected from our site and through forms when you set up an account with Virtual Offices of NYC, as well as how this information is used.
Our policy outlines how Virtual Offices of NYC, a division of Blue Sky Solutions Inc., collects and uses personal information. We aim to alleviate any concerns and facilitate smoother business operations. Please check back periodically, as Virtual Offices of NYC may update this policy.
Doesn’t the policy apply to other companies? Virtual Offices of NYC cannot be responsible for different companies. All in all, we cannot use our policies on individuals employed or managed by Virtual Office NYC, and Virtual Office NYC is not responsible for their actions.s
Though collecting personal information is a necessity, it is for the sole purpose of working with customers. Rest assured, your information is for our eyes only. When visiting the Virtual Offices of NYC website, any data collected is stored on a secure, password-protected network. To summarize, Virtual Offices of NYC uses the information you provide to fulfill requests for our products and services.
Finally, Virtual Offices of NYC safeguards your information and limits access to a minimal number of employees. Most of all, your information is not rented, sold, or shared by Virtual Offices of NYC.
Please don’t lose touch with us for your business.. Contact us. Any change to your account contact information must be in writing.
Depending on your location, you can switch to a Virtual Office package. Contact us!
What is Your Cancellation Policy?
After the initial three-month commitment, your account will shift to a month-to-month plan. To cancel, you must provide 30 days’ written notice. Service will conclude on the last calendar day of the month in which your notice period ends.
All cancellation requests must be submitted to support@bssivirtual.com.
If your request is received within 48 business hours of your next billing or run date, it may not be processed in time to adjust the upcoming payment. When needed, any refund or credit will be issued during your final month of service.
Clients are responsible for all variable charges incurred during the final month. Any remaining variable charges will be billed to the card on file on the 1st of the following month to close the account successfully.
Firstly, our staff provides a prestigious midtown business address for your company’s literature and mail handling. Secondly, our receptionists provide phone answering that creates a great first impression. Lastly, our live customer service is always available to help your company.
Notably, Blue Sky Solutions Inc., DBA Virtual Offices of NYC, is a BBB Accredited Business with an A+ Rating, a testament to our success. Our staff has successfully signed up thousands of businesses since 2007. The Virtual Offices of NYC staff prides itself on providing a professional service. Lastly, if you have questions, please call us at 877-943-2774. Contact Us
Importantly, this facility has been in business since 2010. Take note that the staff’s Hours of operation are 9 am—5 pm Eastern Time Zone.
Our New York City facility is located in the heart of Manhattan. The office is directly across from the landmark Empire State Building. Our services enhance your business image, provide maximum convenience, and optimize efficiency. The building features a stunning lobby with a security desk and a barbershop. Lastly, the elevators are well-maintained and operate smoothly.