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When you run a business, phone calls are important. However, you don’t want to spend all day answering calls when you have other things to focus on. That’s why the Virtual Offices of NYC virtual phone service is made to be easy, flexible, and stress-free.
Let’s go over the main features so you can understand how everything works.
Virtual Offices of NYC also offers text message alerts to help you stay updated on your phone messages.
When someone calls your business and leaves a message, a receptionist can send it to your phone as a text. This helps you see messages quickly, even if you’re not near your computer.
This feature is available with Live Answering plans, making it a great option if you want fast updates throughout the day from our receptionist team.
Another helpful tool is voicemail-to-email.
When someone leaves a voicemail, our phone system sends it to your email as an audio file. You can easily open this file and listen on your phone or computer.
After it’s sent, the message is automatically removed from your voicemail box, which helps keep old messages from piling up.
With this convenient service, you don’t need to call in to check messages anymore. Just check your email like you normally would.
Call Screening helps you avoid unwanted calls.
When someone calls your business, a receptionist answers using your company name. If the caller is trying to sell something or is not important, the receptionist won’t send the call to you or take a message.
This means fewer interruptions for you. With call screening, you can stay focused on your work and only deal with calls that really matter.
Direct Call to Cell, or DCC, lets you take business calls on your own phone.
You choose a number to have your calls forwarded to; most people choose their cell phone. But here’s the good part: your personal number stays private.
Instead of sharing your real phone number, you get a business number. When someone calls, the system quietly connects the call to your phone.
This way, you can answer calls anywhere while still keeping a professional image.
Each Live Answering plan includes a set number of calls per month. If your business goes over that number, each additional call costs $1. Also, unused calls do not carry over to the next month.
If your business gets busier, you have options to keep your cost-per-call low:
These choices help you manage costs as your needs change.
Virtual Offices of NYC’s phone service is built to make your work easier. It helps you avoid spam calls, stay connected on the go, and keep your messages organized.
With these tools, you can run your business smoothly and professionally, wherever you work best.
Here are some of the sales tools and answers you may be looking for from a potential partner:
Sign up for a virtual office in New York City with a local business address for correspondence and marketing collateral. Use a dedicated local phone number with a live answering service. Schedule face-to-face meetings and access business equipment when needed.
A virtual office can be used for setting up a business bank account. We suggest checking the requirements at your bank of choice. Many financial institutions may have unique requirements, but you can use a virtual business address to open a business account at many banks.
Virtual Offices of NYC is a commercial mail-receiving agency registered with the United States Postal Service (USPS). To receive mail on our clients’ behalf, a USPS application must be appropriately completed and submitted.
The form can be viewed here.
This form can be conveniently notarized online. We can also assist you with this form in our office.
Virtual Offices of NYC accepts deliveries from companies such as FedEx, UPS, and Amazon for envelopes, packets (business documents), and handheld items. However, we have strict mail processes and cannot accept items weighing over 10 lbs or containing dangerous, live, or perishable goods.
Unfortunately, the Virtual Offices of NYC phone number assigned to your account is owned by our telecommunications service provider. You have the right to use this number under our Service Agreement, but only while your account remains valid and active. It is important to note that these numbers are exclusively available to clients and cannot be shared or transferred.
A virtual mailbox gives your business a real address, not just a P.O. Box or home location, and it can be used for tax and legal needs. Mail and packages are sent to a professional site, and can be scanned or forwarded to you. This makes it easy to check important mail online, stay organized, and keep your business looking professional from anywhere.
A free virtual office address can seem like a good deal at first, but many growing businesses decide to pay for better service. A paid virtual office plan offers more support, dependability, and useful features. Instead of being limited by a free option, choosing an affordable plan gives your business space to grow and helps build a stronger future.
Yes, in most cases, you can use a virtual office address to start your LLC. States require a real street address, and a virtual office provides one that can receive official mail. This service also helps protect your home privacy, looks more professional, and costs less than renting an office.
A virtual address helps you skip expensive leases and high monthly costs. There’s no need to worry about utilities, cleaning, or upkeep. These services make it simple to explore new markets and grow at a pace that feels right. With month-to-month plans from Virtual Offices of New York City, you can adjust your services as your business changes and keep control of your budget.
All types of businesses can benefit from a virtual office, including small business owners working from home who want to appear professional when meeting clients, traveling business professionals who need office amenities on the go, start-up companies with limited funds, and businesses looking to expand into new territories and test the waters before committing large amounts of capital.
After purchasing your service package online, you will receive an email with a New Account Setup Packet. This packet includes the service agreement, required information forms, and USPS Form 1583. If Form 1583 is not completed in the office, it must be notarized. All other documents can be submitted online. Once approved, your account will be set up within 24 to 48 business hours.
To help us set up your services, please provide the following:
1. A copy of the credit cardholder’s verifiable identification (driver’s license, passport, current lease, etc.).
2. The setup fee and first month’s service fee.
3. A fully completed New Account Packet, including the Service Agreement.
4. A fully completed and notarized USPS Form 1583.
Virtual Offices of NYC keeps you informed of the process and sends email communications alerting you of the account’s status and the office’s service details.
Additional charges are based on usage of services, including mail forwarding, staff handling of mail, call overages, international long-distance charges, and use of facilities. No additional charges apply if none of these situations occur. If you’re ever unsure if a service incurs an extra charge, please ask our friendly office staff.
Yes! You can pick up your mail during our regular weekday office hours: Monday-Friday from 9 am to 5 pm. To make your visit quicker and more convenient, we suggest calling or emailing us first to check if any mail is waiting for you. This helps save time and ensures your trip to the office is smooth and efficient.
A mobile office lets you work from many places instead of one fixed office, making it great for people who are always on the go. If you want your business to look more polished and professional while using a mobile office, you can get a virtual office without paying rent like you would for a traditional office. Many small and home-based businesses like virtual offices because they are affordable, convenient, and help build trust.
A P.O. box is a small, locked box at a post office where you pick up mail sent by the U.S. Postal Service. A virtual mailbox works differently. It gives you a real street address where mail from many delivery companies can arrive. Trained staff handle your mail by scanning it, forwarding it to you, or safely shredding it when asked.
Our New York City office is located at a prestigious address directly across from the Empire State Building. This is an excellent midtown address at our most reasonable price, designed exclusively as a mail-handling facility with a reception area but no meeting or office space. Our Las Vegas location offers private offices and conference rooms ideal for one-on-one interviews or larger meetings. These spaces are available by reservation and are subject to availability.
A virtual office can help grow your business by making it look more professional while keeping costs low. A real New York City address builds trust with customers and lets you enter new markets without renting space. Flexible plans, mail handling, and phone services help you stay organized, responsive, and ready to scale as your business grows.
If you have any further questions, please email us at info@bssivirtual.com, call us at 212-213-3810 or 888-909-2774, or use our Contact Us form.
