Virtual Offices of NYC’s Premium Live Answering Service ensures that every call is answered by a professional who can respond appropriately and handle the call with care and discretion. This service is ideal for businesses seeking to provide a more personalized, high-level experience for their clients.
Overview:
With Virtual Offices of NYC Premium Live Answering, callers are greeted by skilled operators who serve as the company’s receptionists during regular business hours. Unlike Standard Live Answering, this service includes call transfer attempts, meaning the operator will place the caller on hold and try to reach you or your team using the contact numbers you’ve provided. The reached party will be informed of the caller’s name and reason for calling, and then decide how to proceed. You can take the call, provide instructions for the operator to relay, or decline, in which case the operator will notify the caller and offer to take a message. If a message is taken, it’s sent to you via email. If voicemail is preferred, the message will arrive as an audio file.
An added benefit of Virtual Offices of NYC’s Live Answering is the per-call billing model—calls are counted individually, not by the minute.
This service is well-suited for companies that require professional and thoughtful handling of complex or sensitive calls, such as those in healthcare, high-end services, and technical industries.
Example:
Healthcare providers utilize Virtual Offices of NYC Premium Live Answering to ensure that every call received—regardless of the topic, whether it’s scheduling, billing, or urgent issues—is directed to the appropriate person. Patients receive clear and respectful communication, which reinforces trust and improves service quality.
If you have any further questions, please call us during office hours between 9 AM and 5 PM weekdays, except for holidays, at 877-943-2774. You can visit our FAQ page. If you wish to email us, please use our contact us form.
Virtual Offices in NYC
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Virtual Offices in NYC
Choose a package
347 FIFTH AVENUE
NEW YORK NY 10016
$50 setup
Receive mail and packages at your prestigious address.
We receive packages from FedEx, UPS, etc.
Pick up mail at our office. Schedule an appointment. No fee.
We’ll forward your mail worldwide. *Fees apply.
The USPS trusts us. We’re a verified CMRA. Complete Form 1583 to start receiving mail.
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Auto-attendant: Personalized greeting, 6-option call routing.
Custom greeting with auto-attendant.
Stay Connected, Anywhere. Get voicemails emailed directly to you.
Stay Connected, 24/7. Calls are routed to your cell after hours.
100 live answered calls, texted or emailed to you.
Stay Informed, Stay in Control. Get text or email summaries of your calls.
Brief hold times with calming music.
100 calls, screened, announced, and forwarded.
Never Miss an Important Call. Our receptionists screen and connect you.
ADDITIONAL SERVICES AT CHECKOUT
ADDITIONAL SERVICES AT CHECKOUT
You company will be included on the sutie directory list for visitors simply find you when coming to business center.
Stay Informed, Stay in Control. Get daily email alerts with envelope scans.
Boost Your Business with 100 Live Standard Answering Calls. Upgrade your Standard Package and scale as you grow.
Enhance your business's online visibility with our 411 Directory Listing Service. A one-time setup fee of $25 and a recurring monthly fee of $10 apply.
Add voicemail boxes for your growing team.
Stay Informed, Stay Ahead. Get daily email alerts with envelope and 1st-page scans. Additional page scans are available for a small fee.
Elevate Your Business with 100 Live Premium Answering Calls. Upgrade your Premium Package and scale as you grow.
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Virtual Office experts since 2010, Virtual Offices of NYC provides a business address and mail handling in Midtown Manhattan for $29 a month.
